Technical
Is responsible for and maintains their computer and local development environment
Examples:
- Keeps their local tools up to date
- Follows instructions to get software projects running locally
Proficiency: Working knowledge
Help/feedback
Uses version control to manage routine development workflow, and can work with support on uncommon workflows
Examples:
- Git example: is able to clone a repo, check out a branch, add, commit, push
- Git example: asks for help with more complex tasks like rebase and resolving conflicts
Proficiency: Working knowledge
Help/feedback
Uses code to make something reasonably straightforward, mostly independently
Examples:
- Works on a feature or improves an existing one
- Adds a use case to an existing automation script
- Adds a CloudFormation template
Proficiency: Working knowledge
Help/feedback
Implements automated unit or end to end tests with help from a more senior engineer
Proficiency: Working knowledge
Help/feedback
Fixes or updates tests when implementing changes to a preexisting feature
Proficiency: Working knowledge
Help/feedback
Checks whether code from well-known sources can be reused before writing new code, and generally identifies that kind of reuse when there is the opportunity
Examples:
- Checks to use a Python/Node/etc package in project
- Checks for the chance to integrate with proprietary software packages
- Checks Origami capabilities
Proficiency: Working knowledge
Help/feedback
Works to timeboxes when debugging
Examples:
- Ensures they have a timebox when debugging
- Communicates their progress through a timebox
- Seeks help from other engineers before time runs out
- Does not overshoot a timebox without flagging it
Proficiency: Working knowledge
Help/feedback
Shadows during live incidents or joins debugging mob sessions
Proficiency: Working knowledge
Help/feedback
Is able to explain why using CI/CD pipelines for automation is beneficial, and uses them for basic functions
Examples:
- Restarts a broken build
- Is able to interpret CI output and articulate what is failing
- Can fix simple problems or asks for help
Proficiency: Working knowledge
Help/feedback
Occasionally uses monitoring tools to explain technical behaviour
Examples:
- Occasionally uses Pingdom or Grafana to explain unusual behaviour
- Occasionally uses Pingdom or Grafana to understand the consequences of a change
Proficiency: Working knowledge
Help/feedback
Communication
Writes pull requests that are helpful both to the reviewer and those debugging the the code later
Examples:
- Writes PR descriptions that explain why the PR is needed
- Links to relevant Jira tickets in PRs
- Adds screenshots to show changes if applicable
- Provides context that they learned when researching a PR
Proficiency: Working knowledge
Help/feedback
Regularly reads peers’ PRs and asks questions in order to learn
Proficiency: Working knowledge
Help/feedback
Remembers to write more straightforward tickets and bug reports to track the work expected of them, perhaps with prompting and guidance
Examples:
- Checks there is a corresponding ticket or bug report before starting any work, and flags it if not
- Writes reasonable "steps to reproduce" in a reasonably straightforward bug report when prompted
- Adds relevant links and screenshots to pages affected by a bug when prompted
Proficiency: Working knowledge
Help/feedback
Receives feedback and acts upon it
Examples:
- Implements requested changes on a pull request
- Responds to comments on a Google document
- If they receive feedback from the team that sometimes they don't seem well-prepared for morning stand-ups, takes 5 minutes before stand-ups to gather thoughts about what the status of their work is
Proficiency: Working knowledge
Help/feedback
Is able to recognise when they are having difficulties, and provides information so that other people can help
Examples:
- Raises a concern to their line manager if they feel they are falling behind
- Asks a mentor for help if they feel overwhelmed or not feeling confident
- Asks a tech lead for help if they are struggling with a piece of work
Proficiency: Working knowledge
Help/feedback
Presents their own work clearly to a product owner or tech lead
Examples:
- Talks about their progress in standup without going into deep technical detail
- Explains their approach to a technical problem to their tech lead
- Gives a live demo of a feature that they worked on to their team
Proficiency: Working knowledge
Help/feedback
Effectively communicates when they are unable to attend expected events
Examples:
- Informs meeting organisers of meetings they cannot attend
- Puts out-of-office messages on emails when going on holiday
- Puts appropriate emoji on Slack when sick or on holiday
- If they've got a meeting clash they explain to the organiser of the meeting they have to miss
- When they're in a meeting that's overrunning into another they communicate with both meetings' organisers to set expectations
- If they have a meeting that reguarly overruns into another they ask for help from their line manager
Proficiency: Working knowledge
Help/feedback
Delivery
Recognises and communicates conflicting priorities and delivery expectations
Examples:
- Recognises when meetings clash with other responsibilities, and communicates to affected parties with the aim of resolving the conflict
- Communicates the difficulties they encounter with delivering a ticket rather than struggling on their own
Proficiency: Working knowledge
Help/feedback
Attends their team’s meetings, and shares their views and opinions
Proficiency: Working knowledge
Help/feedback
Regularly communicates the status of their work
Proficiency: Working knowledge
Help/feedback
Participates in the delivery process
Examples:
- Moves tickets to done column when they are complete
- Goes to stand-ups and communicates progress
Proficiency: Working knowledge
Help/feedback
Knows who their project’s stakeholders are and references them where appropriate
Examples:
- Explains a ticket in reference to a named stakeholder
- Explains a ticket in reference to a specific kind of stakeholder
- References named stakeholders in retrospectives
Proficiency: Working knowledge
Help/feedback
Leadership
Acts with integrity, honesty and accountability
Proficiency: Working knowledge
Help/feedback
Is respectful to and inclusive of others
Examples:
- Listens to others regardless of role, social group, etc
- Treats remote and in-person meeting participants with equal respect
- Escalates to their line manager occasions when a colleague seems to be excluding or alienating others
Proficiency: Working knowledge
Help/feedback
Is engaged with their own personal development and follows through on agreed actions for this
Examples:
- Sees some code that they don't understand, and researches how it works
- Learns how to use a new tool/language feature
- Reads blog posts about technology
- Studies for and attains a technical certification
- Finds a training course and takes it
- Attends meet-ups or conferences
Proficiency: Working knowledge
Help/feedback